Frequently asked questions
No. You can order even one garment. There are absolutely no minimums for printing.
No. We do not charge setup fees. We also prepare your artwork for print at no additional cost (sizing, alignment, basic cleaning).
We use professional direct-to-film (DTF) and direct-to-garment (DTG) printing.
Yes. Customer-supplied garments are accepted, but printing is done at the customer’s own risk as we cannot control fabric quality, shrinkage, or previous wash history. We will handle your item carefully during the print process.
Yes. Most jobs can be done same day or next day depending on workload.
Yes. A “Request a Quote” option is available on the product page if you prefer a custom estimate before ordering.
All printing is done locally in Melbourne.
Yes. You can drop them off at the arranged collection point or ship them to us using your preferred courier.
We use standard and express services through major carriers. Delivery time depends on your location, but express deliveries are usually 1–2 business days within Australia.
Yes. Pricing decreases with quantity. Add your required quantity on the product page to see the updated rate.
We accept PNG, JPG, PDF, AI, and SVG. High-resolution files give the best results.
Yes. We review alignment, size, and print readiness. If something seems off, we will contact you before we print.
If there is a fault caused by us, we will reprint at no cost. Claims must be made within 3 days of receiving your order.